Hello, welcome to the Privacy Policy. At , we are committed to keeping your personal information safe and secure, and handling it in accordance with our legal obligations. This Privacy Policy sets out in detail the purposes for which we process your personal information, what rights you have in relation to that information, who we share it with and everything else we think is important for you to be aware of .

Please make sure you check it carefully and if you don’t agree with it, then unfortunately you shouldn’t use our . This is because by accessing our , you confirm that you accept the way in which we process your personal information. This Privacy Policy forms part of our Terms [insert hyperlink to Terms], and capitalised words and phrases in it have the same meaning as those in our Terms.

If you have any concerns, please feel free to contact us at or .

About

, trading as  (referred to as , we, our or us) is a limited company incorporated in England and Wales, with registered company number  and registered at . We are the data controller for the purposes of the personal information processed in accordance with this Privacy Policy.

Our Data Protection Officer is responsible for our approach to data protection and protecting your privacy. You can contact our Data Protection Officer via by email at .

About this Privacy Policy

This Privacy Policy applies to the personal information we collect about you through our , by telephone, by post, through our social media platforms, from third parties and when you otherwise communicate with us.

This Privacy Policy may change from time to time and, if it does, the up-to-date version will always be available on our Website. We will also tell you about any important changes to our Privacy Policy.

The personal information we collect, how we collect it, and why

Personal information means any information about an individual from which that individual can be identified. The following shows information we process about you, and the purpose for which we process that information. There may be more than one reason for which we collect such information and we have only listed the main reasons. If you would like further information, please contact us via .

When you use or purchase our , we may collect some or all of the following information from you, some of which is personal information:

We may also use all of the above information to establish, exercise and defend our legal rights.

In respect of all the personal information we collect, our overarching purpose is to enable us to [insert the overarching purpose of the business].

We want all of our users’ information to be secure, but also visible to us so that we can provide them personalised customer service and a customised experience. For any questions or queries, please feel free to get in touch via [insert help email address or URL].

Our legal basis for processing personal information

We only ever use your information in line with applicable data protection laws – in particular, the EU General Data Protection Regulation (GDPR). In short, this means we only use it where we have a legal basis to do so. Under GDPR, these are the general legal bases for which we process your personal information, as detailed in the table above:

  • Consent – you have given us consent to process your personal information for a specific purpose that we have told you about.
  • Performance of our contract – processing your personal information is necessary for a contract you have with us, or because we have asked you to take specific steps before entering into that contract.
  • Legitimate interests – processing your personal information is necessary for our legitimate interests or those of a third party, provided those interests are not outweighed by your rights and interests (including where processing is required to comply with or enforce a legal obligation).
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